This page explains how to delete your NetMock / Netmock IAS account and the data associated with it. It applies to the Netmock IAS app, the FlashGenius app and accounts created on netmock.com or exam.netmock.com.
How to request deletion
Send an email to netmockias@gmail.com from the email address registered with your account, with the subject line “Delete my account”. No reason is required.
What happens next
We will verify that the request comes from the account owner and permanently delete the account within 7 working days. You will receive a confirmation email when it is done.
What is deleted
Your account profile (name, email, phone number), login credentials, course/test enrolment records and study progress. Active subscriptions are cancelled so no further charges occur.
What may be retained
Payment and invoice records that we are legally required to keep for tax and accounting purposes are retained for the statutory period and then deleted. They are not used for any other purpose.
Questions
Email netmockias@gmail.com or call +91 98216 14979 (Mon-Sat, 10 AM-7 PM IST).
